Practice Closure – Tuesday 10th November

Please be aware that the practice will be closed on Tuesday 10th November from 1:00pm for staff training.

If you require medical attention while the practice is closed, please contact NHS 111. In an emergency, call 999.

Welcome to Old Mill Surgery, Newtownards

Welcome to Old Mill Surgery, situated within the grounds of Ards Community Hospital. We pride ourselves in offering a comprehensive range of health services, including core funded general medical services to our registered patients. We also offer a range of private medical services to both registered and non-registered patients.

Last month in numbers

12,252

Registered patients

9,108

Inbound phone calls

3min 12s

Average phone hold time

10,453

Prescriptions issued

6,015

Appointments with a clinician

3,212

Appointments with a doctor

141

Missed appointments

118

Patient home visits

Thank you to all of those who attended appointments. Unfortunately, 127 patients did not attend (46% of these were GP appointments). This amounts to 32 hours of wasted clinical time. Thank you to anyone who used the links in your reminder text messages to cancel.