image representing our appointment system at old mill surgery

Booking Appointments

Our current appointment system has some “book same day” and some that are booked for the following day. Around one third of all appointments will be available to book on line from 8am. The rest of the appointments will be available to book by phone from 8.30am. We have extended our telephone queuing system to accommodate more people at once, which may mean a longer wait time, but will reduce the need to continuously redial. It will also mean you know what number you are in the queue. If fully staffed we will be offering approximately 80-100 appointments PER DAY, every day. 

Please call 028 9124 0600 to book and cancel appointments.

image representing online patient services

Online Patient Services

If you have registered for EMIS Patient Access you can log into online services where you can order repeat prescriptions and book a routine face to face appointment.

If you wish to register to use online services, please visit the surgery in person and bring valid photographic ID and a recent utility bill.

image representing prescribed medication

Prescriptions

Please remember that repeat prescriptions take at least 48 hours to process - please ensure you order your items in good time before you run out of medication - why not try our online ordering system?

More Info

  • Surgery Hours

    We are open 8.30am-6pm Mon-Fri. Our doors shut 1pm-1.45pm for lunch. If you need a doctor in an emergency during this time call 028 9124 0600. We close on bank holidays.

  • Test Results

    Call 028 9124 0600 between 2-3pm or 4-5pm Mon-Fri. Please contact your hospital consultant’s team for results of investigations requested by the hospital.

  • SELF-CARE

    Please read our self-care guide for helpful advice on the steps you can take to ensure you get the right treatment when you are unwell.

    Learn More

  • NHS Services & clinics

    We offer our registered patients all core NHS funded General Medical Services plus a wide range of Enhanced Medical Services.

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  • Register With Us

    We are accepting new patients that live within our practice boundary. Please call into the surgery to collect your registration pack.

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  • Our Team

    The team at Old Mill Surgery includes our GP Partners, GP Trainees, Nurses, Healthcare Assistants and our management, admin & support staff.

    Learn More