Appointments

Telephone triage is available Monday to Fridays to book a triage slot please phone at 08.30am. A doctor will ring you back to discuss your clinical problem. This could be managed by telephone consultation or you may be asked to attend the surgery for a face-to-face appointment. Please be aware that this will often be arranged for the same day. When appointment slots are full only emergencies will be triaged.

We have pre-bookable face to face appointments that open Mondays at 2pm. Please call the Surgery to book these any Monday at 2pm.

Routine telephone consultations are available in the afternoons from Monday through to Friday. These appointments are intended for following up on test results, medication reviews, fit notes etc.

Please note all telephone calls are recorded.

Home Visits

Home visits may be arranged if a patient is unable to attend the surgery by phoning the surgery at 8.30am. Home visits are for patients who are too frail or too ill to get to the surgery.

Confidentiality

Our administrative team are bound by the same professional confidentiality as the clinical staff. They will ask about the nature of your problem. We understand that some issues are sensitive but by giving more information when booking your appointment, you allow the clinical team to triage most appropriately.